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Switching10 July 2026· 5 min read

Switching from Pixieset or Pic-Time to LumiHQ

Moving galleries between platforms sounds like a weekend of pain. With one-click import it's an afternoon — and your originals never move. Here's how it works.

The number one reason photographers stay on a tool they've outgrown is the fear of moving. Years of galleries, all that structure, the thought of re-uploading everything by hand — it's enough to make you renew for another year instead. So let's take that fear off the table, because migrating to LumiHQ doesn't mean re-uploading anything.

Why photographers make the move

The pattern is almost always the same. You started with a gallery tool, then added a CRM, then an invoicing app, maybe a separate contract tool — and now you're paying for three or four subscriptions, mostly in US dollars, none of which talk to each other. LumiHQ puts galleries, the print store, bookings, invoicing and contracts behind one login, priced in AUD, with GST tax invoices built in.

What one-click import actually does

LumiHQ imports directly from Pixieset, Pic-Time and SmugMug. Depending on the platform you either connect your account or paste a gallery link, and the import runs in the background:

  • Your collections, albums and photos come across with their structure intact
  • Photos are re-processed on our side — EXIF read, thumbnails and low-quality placeholders generated — so galleries are fast from day one
  • Your originals are never modified on the source platform; import only reads, it never deletes
  • You name each gallery in LumiHQ as it comes in

It runs server-side, so you can close the tab and get back to shooting while it works.

A stress-free way to switch

  1. Import a single gallery first. Pick one recent job and bring it across to see the result on your own photos before you commit.
  2. Keep your current tool running. There's no cut-over deadline. Your existing galleries stay live wherever they are while you move at your own pace.
  3. Rebrand as you go. Set your colours, logo and theme once, and your imported galleries take on your LumiHQ branding.
  4. Point new work here. The easiest switch is gradual — deliver your next shoot through LumiHQ, migrate older galleries when you have a quiet afternoon.

Because re-import always creates new galleries rather than overwriting, there are no silent data losses — if something doesn't look right, you just delete and try again.

The safety net

Migrating platforms is a good moment for a reminder that no delivery tool is your archive. Keep your own backups of your original files — LumiHQ is where you deliver, sell and run the business, not your only copy of the photos.

Want a hand with your first import? During early access we'll run it with you. Join the waitlist and we'll be in touch.

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