Have us move you across
Tell us where you're coming from and we move your galleries, clients and jobs for you. You see the price before anything moves.
The importers under Settings → Import are free and you can run them yourself. If you'd rather not, or you're coming from a platform they don't cover, ask us and we'll do the move by hand.
What it costs
| Move | Price | What's included |
|---|---|---|
| Galleries | A$49 | Up to 50 galleries, then A$1 a gallery. Photos at full size, folders, covers, and passwords where your old platform has them. |
| Clients and jobs | A$149 | Clients, leads, jobs, payments and booked shoots, plus up to 10 contracts, questionnaires or email templates rebuilt from your old ones. |
| Both | A$179 | Everything above, with up to 100 galleries, then A$1 a gallery. |
Prices include GST. These are our list prices: we look at your account first and confirm the exact price before you pay. If you're on an annual plan, we take what you paid off your first year.
How it works
- Press Request a move and tell us where you're coming from, roughly how many galleries, and whether to bring your clients and jobs. No passwords at this stage.
- We reply with a quote, usually within two business days. It's in your Settings and your email, with a Pay button.
- Pay, then add a login for your old platform. Change your password there to a temporary one first.
- We start within three business days of payment and usually finish within ten. Keep using your old platform as normal until we say it's done.
- We check everything against your old account, delete the logins you gave us, and tell you it's done. Change your old password back.
We only copy from your old platform. Imported galleries arrive unpublished, so you check them and publish when you're ready.
Some things can't be moved from any platform: client favourites, videos, visitor history and your clients' own logins. Contracts a client already signed stay as the PDFs your old platform gave you.
I sign in to my old platform with Google, or with a two-step code.
Say so when you add your login, and we'll arrange a short call where you sign in and we do the rest.
Can I cancel?
Yes, any time before you pay, from the same place in Settings. If we can't move what we agreed, we refund you in full.